Return & Refund Policy – Canadian Tradition
At Canadian Tradition, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we offer a simple and transparent return and refund process.
30-Day Return Policy
You have 30 days from the date of delivery to request a return. Items must be unused, unwashed, and in their original condition, with all tags and packaging intact to qualify.
How to Initiate a Return
To start a return, email us at support@canadiantradition.com. Our team will provide a return authorization and instructions. Returns without prior approval will not be accepted.
Return Shipping
- Defective or Incorrect Items – We provide a prepaid return label and cover the shipping cost.
- Change of Mind (Size, Style, etc.) – Customers are responsible for return shipping costs.
Exchanges
Received a damaged, incorrect, or defective item? We offer exchanges at no extra cost. Contact us for assistance.
Fast Refunds – Processed Within 7 Days
Once we receive and inspect your return, we will notify you of your refund status. If approved, we process refunds within 7 days, credited to your original payment method. Processing times depend on your bank or card provider.
No Restocking Fees
We believe in fair policies—no restocking or restoration fees apply to returns.
Damaged or Incorrect Items
Please inspect your order upon arrival. If there are any issues, contact us immediately at support@canadiantradition.com, and we’ll resolve it promptly.
CONTACT INFORMATION:
Trade name: Canadian Tradition
Phone number: +1 4169791728
Email: support@canadiantradition.com
Physical address: 444 Yonge St, Toronto, ON M5B 2H4, Canada